Our Best Price Promise
With us, you always book at the best price – guaranteed! Should you find the same stay cheaper elsewhere, you will not only receive that price from us, but also an additional 5% extra discount.
How Our Best Price Promise Works
How to Redeem the Best Price Promise
👉 Directly here via our form:
Can I report it later if I find a cheaper price?
Yes, up to 24 hours after booking.
Does this also apply to non-cancellable rates?
Yes, if the comparison offer has the same conditions.
What if I see a package price with a tour operator?
That does not count; it only applies to the accommodation price.
What if I don't have a screenshot?
A screenshot is the easiest proof – but don’t worry: If you cannot take a screenshot, the direct link to the cheaper offer is sufficient. It is important that the offer is publicly visible and bookable for us (no company or special rate).
Can the hotel also reject the Best Price Promise?
Yes, if the conditions are not met. This is the case, for example, if:
-
the comparison offer is not publicly bookable (e.g., corporate rate, employee offer, voucher),
-
it concerns a different room category, travel period, or cancellation condition,
-
the proof is not verifiable (no link or screenshot).
👉 In rare cases, we may not be able to apply the Best Price Promise – for example, if the comparison offer is not publicly bookable (e.g., corporate rate, voucher), if the room category or cancellation conditions differ, or if we cannot verify the proof.
👉 However, our goal is always to secure the best price for you – therefore, we carefully review every request and find a solution together.