{"id":21747,"date":"2025-09-03T21:17:52","date_gmt":"2025-09-03T19:17:52","guid":{"rendered":"https:\/\/steiger-hotels.com\/contact-us\/contact-manage-bookings\/"},"modified":"2026-04-15T07:16:42","modified_gmt":"2026-04-15T05:16:42","slug":"contact-manage-bookings","status":"publish","type":"page","link":"https:\/\/steiger-hotels.com\/en\/contact-us\/contact-manage-bookings\/","title":{"rendered":"Contact: Manage Bookings"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"21747\" class=\"elementor elementor-21747 elementor-16244\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3cf9fc1 e-flex e-con-boxed e-con e-parent\" data-id=\"3cf9fc1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;slideshow&quot;,&quot;background_slideshow_gallery&quot;:[{&quot;id&quot;:18264,&quot;url&quot;:&quot;https:\\\/\\\/steiger-hotels.com\\\/wp-content\\\/uploads\\\/2025\\\/09\\\/Blick-auf-die-Bastei-Bruecke-in-der-Saechsischen-Schweiz-scaled.jpg&quot;}],&quot;background_slideshow_slide_duration&quot;:3000,&quot;background_slideshow_loop&quot;:&quot;yes&quot;,&quot;background_slideshow_slide_transition&quot;:&quot;fade&quot;,&quot;background_slideshow_transition_duration&quot;:500}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-26ee62a e-flex e-con-boxed e-con e-parent\" data-id=\"26ee62a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-950a9f1 elementor-widget elementor-widget-button\" data-id=\"950a9f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/steiger-hotels.com\/en\/contact-us\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-double-left\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M223.7 239l136-136c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9L319.9 256l96.4 96.4c9.4 9.4 9.4 24.6 0 33.9L393.7 409c-9.4 9.4-24.6 9.4-33.9 0l-136-136c-9.5-9.4-9.5-24.6-.1-34zm-192 34l136 136c9.4 9.4 24.6 9.4 33.9 0l22.6-22.6c9.4-9.4 9.4-24.6 0-33.9L127.9 256l96.4-96.4c9.4-9.4 9.4-24.6 0-33.9L201.7 103c-9.4-9.4-24.6-9.4-33.9 0l-136 136c-9.5 9.4-9.5 24.6-.1 34z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Back to overview<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ff154d2 elementor-widget elementor-widget-heading\" data-id=\"ff154d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Manage Your Direct Booking Here<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fc0db69 elementor-widget elementor-widget-heading\" data-id=\"fc0db69\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Fill out the form now<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb7124b elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"eb7124b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-caret-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0de0686 elementor-widget__width-initial elementor-widget elementor-widget-wpforms\" data-id=\"0de0686\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wpforms.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style id=\"wpforms-css-vars-elementor-widget-0de0686\">\n\t\t\t\t.elementor-widget-wpforms.elementor-element-0de0686 {\n\t\t\t\t--wpforms-field-border-color: #bfbdc1;\n--wpforms-field-border-color-spare: #bfbdc1;\n--wpforms-field-text-color: #333135;\n--wpforms-label-color: #333135;\n--wpforms-label-sublabel-color: #807b84;\n--wpforms-label-error-color: #d63636;\n--wpforms-button-border-radius: 50px;\n--wpforms-button-background-color: #543362;\n--wpforms-button-border-color: #9864c0;\n--wpforms-button-text-color: #f5eff9;\n--wpforms-page-break-color: #9864c0;\n\t\t\t}\n\t\t\t<\/style><div class=\"wpforms-container wpforms-container-full wpforms-render-modern\" id=\"wpforms-17133\"><form id=\"wpforms-form-17133\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"17133\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/en\/wp-json\/wp\/v2\/pages\/21747\" data-token=\"f796a341c2335076f29a0c8f0abe93e0\" data-token-time=\"1776373056\"><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div id=\"wpforms-error-noscript\" style=\"display: none;\">Please enable JavaScript in your browser to complete this form.<\/div><div class=\"wpforms-field-container\"><div id=\"wpforms-17133-field_8-container\" class=\"wpforms-field wpforms-field-number\" data-field-id=\"8\"><label class=\"wpforms-field-label\" for=\"wpforms-17133-field_8\">Reservation number <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"number\" id=\"wpforms-17133-field_8\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][8]\" step=\"any\" aria-errormessage=\"wpforms-17133-field_8-error\" required><\/div><div id=\"wpforms-17133-field_1-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"1\"><label class=\"wpforms-field-label\" for=\"wpforms-17133-field_1\">Name <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-17133-field_1\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][1]\" aria-errormessage=\"wpforms-17133-field_1-error\" required><\/div><div id=\"wpforms-17133-field_2-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"2\"><label class=\"wpforms-field-label\" for=\"wpforms-17133-field_2\">E-mail address <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"email\" id=\"wpforms-17133-field_2\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][2]\" spellcheck=\"false\" aria-errormessage=\"wpforms-17133-field_2-error\" required><\/div><div id=\"wpforms-17133-field_11-container\" class=\"wpforms-field wpforms-field-radio wpforms-conditional-trigger\" data-field-id=\"11\"><fieldset><legend class=\"wpforms-field-label\">How can we help you? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-17133-field_11\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1 wpforms-selected\"><input type=\"radio\" id=\"wpforms-17133-field_11_1\" name=\"wpforms[fields][11]\" value=\"I can&#039;t find the confirmation anymore, please send it again.\" aria-errormessage=\"wpforms-17133-field_11_1-error\" required  checked='checked'><label class=\"wpforms-field-label-inline\" for=\"wpforms-17133-field_11_1\">I can't find the confirmation anymore, please send it again.<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-17133-field_11_2\" name=\"wpforms[fields][11]\" value=\"I would like to change my stay dates.\" aria-errormessage=\"wpforms-17133-field_11_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-17133-field_11_2\">I would like to change my stay dates.<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"radio\" id=\"wpforms-17133-field_11_3\" name=\"wpforms[fields][11]\" value=\"I would like to cancel the reservation.\" aria-errormessage=\"wpforms-17133-field_11_3-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-17133-field_11_3\">I would like to cancel the reservation.<\/label><\/li><li class=\"choice-4 depth-1\"><input type=\"radio\" id=\"wpforms-17133-field_11_4\" name=\"wpforms[fields][11]\" value=\"I would like to edit names or number of guests.\" aria-errormessage=\"wpforms-17133-field_11_4-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-17133-field_11_4\">I would like to edit names or number of guests.<\/label><\/li><li class=\"choice-5 depth-1\"><input type=\"radio\" id=\"wpforms-17133-field_11_5\" name=\"wpforms[fields][11]\" value=\"I have a different request.\" aria-errormessage=\"wpforms-17133-field_11_5-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-17133-field_11_5\">I have a different request.<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-17133-field_3-container\" class=\"wpforms-field wpforms-field-textarea wpforms-conditional-field wpforms-conditional-show\" data-field-id=\"3\" style=\"display:none;\"><label class=\"wpforms-field-label\" for=\"wpforms-17133-field_3\">What are the new, desired travel dates? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><textarea id=\"wpforms-17133-field_3\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][3]\" placeholder=\"new, desired travel dates &amp; cancellation option selected at booking\" aria-errormessage=\"wpforms-17133-field_3-error\" aria-describedby=\"wpforms-17133-field_3-description\" required><\/textarea><div id=\"wpforms-17133-field_3-description\" class=\"wpforms-field-description\">Changes to your stay dates are possible for direct bookings with flexible cancellation option subject to availability. If you booked through a travel portal, e.g. Booking.com, we kindly ask you to make the changes directly there.  <\/div><\/div>\t\t<div id=\"wpforms-17133-field_4-container\"\n\t\t\tclass=\"wpforms-field wpforms-field-text\"\n\t\t\tdata-field-type=\"text\"\n\t\t\tdata-field-id=\"4\"\n\t\t\t>\n\t\t\t<label class=\"wpforms-field-label\" for=\"wpforms-17133-field_4\" >new, have names<\/label>\n\t\t\t<input type=\"text\" id=\"wpforms-17133-field_4\" class=\"wpforms-field-medium\" name=\"wpforms[fields][4]\" >\n\t\t<\/div>\n\t\t<div id=\"wpforms-17133-field_12-container\" class=\"wpforms-field wpforms-field-textarea wpforms-conditional-field wpforms-conditional-show\" data-field-id=\"12\" style=\"display:none;\"><label class=\"wpforms-field-label\" for=\"wpforms-17133-field_12\">Cancellation request to the hotel <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><textarea id=\"wpforms-17133-field_12\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][12]\" placeholder=\"I would like to cancel my trip from... to... I am aware of any cancellation fees that may apply according to the reservation agreement. \" aria-errormessage=\"wpforms-17133-field_12-error\" aria-describedby=\"wpforms-17133-field_12-description\" required><\/textarea><div id=\"wpforms-17133-field_12-description\" class=\"wpforms-field-description\">Free cancellations are possible here if you have booked a trip directly with us that includes a free cancellation option. Please note: Non-refundable rates as well as bookings through third parties (e.g. Booking.com) cannot be processed this way. <\/div><\/div><div id=\"wpforms-17133-field_13-container\" class=\"wpforms-field wpforms-field-textarea wpforms-conditional-field wpforms-conditional-show\" data-field-id=\"13\" style=\"display:none;\"><label class=\"wpforms-field-label\" for=\"wpforms-17133-field_13\">Change names &amp; guest numbers <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><textarea id=\"wpforms-17133-field_13\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][13]\" aria-errormessage=\"wpforms-17133-field_13-error\" aria-describedby=\"wpforms-17133-field_13-description\" required><\/textarea><div id=\"wpforms-17133-field_13-description\" class=\"wpforms-field-description\">Please let us know the names of the arriving guests. If you would like to register additional persons in already booked rooms, you can also do so here. The reservation team will contact you in this case.   <\/div><\/div><div id=\"wpforms-17133-field_14-container\" class=\"wpforms-field wpforms-field-textarea wpforms-conditional-field wpforms-conditional-show\" data-field-id=\"14\" style=\"display:none;\"><label class=\"wpforms-field-label\" for=\"wpforms-17133-field_14\">I have a different request <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><textarea id=\"wpforms-17133-field_14\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][14]\" aria-errormessage=\"wpforms-17133-field_14-error\" aria-describedby=\"wpforms-17133-field_14-description\" required><\/textarea><div id=\"wpforms-17133-field_14-description\" class=\"wpforms-field-description\">Is there another matter regarding an already completed booking? Please let us know here. Our reservation team will then contact you. Please note: Bookings through third parties (e.g. Booking.com) should preferably be processed through the provider's network.    <\/div><\/div><div id=\"wpforms-17133-field_16-container\" class=\"wpforms-field wpforms-field-checkbox\" data-field-id=\"16\"><fieldset><legend class=\"wpforms-field-label wpforms-label-hide\" aria-hidden=\"false\">gdpr <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-17133-field_16\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"checkbox\" id=\"wpforms-17133-field_16_1\" name=\"wpforms[fields][16][]\" value=\"I consent to my information from the form being processed to handle my request and for possible follow-up questions. Further information can be found in the &lt;a href=&quot;https:\/\/steiger-hotels.com\/en\/privacy-policy\/&quot; target=&quot;_blank&quot; rel=&quot;noopener noreferrer&quot;&gt;Privacy Policy&lt;\/a&gt;. \" aria-errormessage=\"wpforms-17133-field_16_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-17133-field_16_1\">I consent to my information from the form being processed to handle my request and for possible follow-up questions. Further information can be found in the <a href=\"https:\/\/steiger-hotels.com\/en\/privacy-policy\/\" target=\"_blank\" rel=\"noopener noreferrer\">Privacy Policy<\/a>.<\/label><\/li><\/ul><\/fieldset><\/div><script>\n\t\t\t\t( function() {\n\t\t\t\t\tconst style = document.createElement( 'style' );\n\t\t\t\t\tstyle.appendChild( document.createTextNode( '#wpforms-17133-field_4-container { position: absolute !important; overflow: hidden !important; display: inline !important; height: 1px !important; width: 1px !important; z-index: -1000 !important; padding: 0 !important; } #wpforms-17133-field_4-container input { visibility: hidden; } #wpforms-conversational-form-page #wpforms-17133-field_4-container label { counter-increment: none; }' ) );\n\t\t\t\t\tdocument.head.appendChild( style );\n\t\t\t\t\tdocument.currentScript?.remove();\n\t\t\t\t} )();\n\t\t\t<\/script><\/div><!-- .wpforms-field-container --><div class=\"wpforms-recaptcha-container wpforms-is-recaptcha wpforms-is-recaptcha-type-v3\" ><input type=\"hidden\" name=\"wpforms[recaptcha]\" value=\"\"><\/div><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"17133\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/steiger-hotels.com\/en\/wp-json\/wp\/v2\/pages\/21747\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-17133\" class=\"wpforms-submit\" data-alt-text=\"Sending...\" data-submit-text=\"Send\" aria-live=\"assertive\" value=\"wpforms-submit\">Send<\/button><img decoding=\"async\" src=\"https:\/\/steiger-hotels.com\/wp-content\/plugins\/wpforms\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Loading\" title=\"\"><\/div><\/form><\/div>  <!-- .wpforms-container -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Back to overview Manage Your Direct Booking Here Fill out the form now Bitte aktiviere JavaScript in deinem Browser, um dieses Formular fertigzustellen.Bitte aktiviere JavaScript in deinem Browser, um dieses Formular fertigzustellen.Reservierungsnummer *Name *E-Mail-Adresse * Was k\u00f6nnen wir f\u00fcr dich tun? * Ich finde die Best\u00e4tigung nicht mehr, bitte erneut senden. Ich m\u00f6chte meine Aufenthaltsdaten [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":18318,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-21747","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/steiger-hotels.com\/en\/wp-json\/wp\/v2\/pages\/21747","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/steiger-hotels.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/steiger-hotels.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/steiger-hotels.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/steiger-hotels.com\/en\/wp-json\/wp\/v2\/comments?post=21747"}],"version-history":[{"count":5,"href":"https:\/\/steiger-hotels.com\/en\/wp-json\/wp\/v2\/pages\/21747\/revisions"}],"predecessor-version":[{"id":22608,"href":"https:\/\/steiger-hotels.com\/en\/wp-json\/wp\/v2\/pages\/21747\/revisions\/22608"}],"up":[{"embeddable":true,"href":"https:\/\/steiger-hotels.com\/en\/wp-json\/wp\/v2\/pages\/18318"}],"wp:attachment":[{"href":"https:\/\/steiger-hotels.com\/en\/wp-json\/wp\/v2\/media?parent=21747"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}